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Identity Theft Awarenessunderline

Think you don’t need identity theft protection? Think again.

Identity Theft is consistently among the top complaints to the Federal Trade Commission each year. Rampant data breaches, impacting millions of records, are putting consumers at great risk of identity theft. It can happen to anyone – regardless of your age and income, where you live, or how careful you are.

Restoring your identity on your own can be time-consuming and stressful. After a while, some people give up, leaving them to contend with the aftermath of identity theft for years to come, including fraudulent bills, collections activity, damaged credit and even criminal records.

Effective June 1, 2020, NAFT Federal Credit Union is delighted to provide identity theft recovery  and mobile phone coverage as part of our Advantage Share accounts. We have partnered with NXG Strategies – a leader in identity theft remediation and breach response –  to provide you with access to valuable services to address fraud caused by identity theft if it happens to you or your eligible family member, whether it is related to your account with us or not.  Plus, primary account holders receive mobile phone coverage to help you manage repairs or replacement to your mobile phone.  These services include:

        Fully Managed Identity Theft Recovery

If you become a victim or suspect you might be a victim of identity theft for any reason, we are here to help. Professional, dedicated Recovery Advocates are standing by and depending on your identity fraud incident, will be prepared to:

o  Perform research to determine the extent of the problem, including a review of your credit report

o  Provide instruction for the placement of fraud alerts and credit freezes with the three major credit bureaus

o  Write letters and make calls on your behalf to dispute fraudulent information

o  Coordinate with government agencies, financial institutions, creditors, and others to resolve incidents

o  Create and then maintain a case file to assist law enforcement in the prosecution of the perpetrators

o  Request the removal of fraudulent records to assist in recovering your identity to pre-theft status


This service covers all types of identity theft, even if it is not related to your account with us. This service is available to all persons named on your account and extends to three generations of your family members. Family members include you, your spouse or domestic partner, your dependents with the same permanent address, any IRS-qualified dependents, and your parents (mother or father) with the same permanent address, or who are registered in a senior assisted living facility, nursing home, or hospice. Services continue up to 12 months after death for all family members.


To review Terms and Conditions for Fully Managed Identity Theft Recovery, click here.


        Mobile Phone Coverage –

Mobile Phone Coverage provides insurance coverage for the labor/parts necessary to repair or replace your eligible cell phone in the event of a covered claim for Accidental Damage, Mechanical Failure, or Theft. Our flexible plan covers both new and used cell phones and smartphones and has a very easy online claims process. Mobile Phone Coverage pays up to $500 minus a $50 deductible and you can file 2 claims each 12 month period that you are eligible.


For additional details about Mobile Phone Coverage, including terms, conditions and limitations, click here.

Be on the lookout for more information from NAFT Federal Credit Union about this account and more!

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